Farmers Edge
  • 04-Oct-2021 to 01-Nov-2021 (CST)
  • Indianapolis, IN, USA
  • Salary
  • Salaried

+ Company benefits and retirement savings

Farmers Edge is a global leader in digital agriculture delivering cutting-edge solutions powered by a unique combination of field-centric data, artificial intelligence and complete integration. Since inception, Farmers Edge has been addressing the global challenge of feeding the world's growing population while reducing environmental impact. We are a diverse group of thinkers and doers, motivated by challenges, curiosity and bold ideas.

CommoditAg joined the Farmers Edge digital ecosystem in 2021. It is the industry's premier trusted online marketplace for high-quality agricultural products. Offering a broad portfolio of more than 200 brands from more than 25 suppliers, we serve our agricultural customers from 40 local fulfillment centers throughout the United States. With plans to significantly expand our footprint and build a comprehensive e-commerce marketplace within Farmers Edge, we are looking for talented, customer centric professionals to join our growing team!

What you'll be doing:

Reporting to the Client Success Manager, the Client Success Representative responds to inquiries by phone and through email, and helps resolves issues by offering solutions, explanations, and options. You will support customers through the e-commerce buying journey, work with the Operations and Administration teams in support of various customer experience processes and actively participate in the continuous improvement of the online buying journey.

What you'll need to succeed:

  • Post-secondary education in a related field
  • Previous experience in a customer service role
  • A customer and solution oriented approach
  • Well-developed troubleshooting and problem resolution skills
  • Strong oral and written communication skills, and a professional phone etiquette

Farmers Edge offers a very competitive compensation package. Salary is dependent on qualifications and skill.

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Farmers Edge
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